Exchanges and Returns Policy
We want you to feel comfortable shopping at shopheydudestore. If your purchase doesn’t meet your expectations, we offer a fair and transparent return and exchange process.
- Requests must be submitted within 30 days of receiving your order.
- Items must be unworn, unwashed, and in original condition, including tags and packaging.
- Items that show signs of wear or damage may not be eligible.
Exchanges
Once we receive and inspect the returned item, approved exchanges will be shipped within 3 business days, subject to availability.
Refunds
Approved refunds will be processed to the original payment method within 3 business days after inspection.
Original shipping fees are non-refundable unless the return is due to our error.
To initiate a return or exchange, contact [email protected] with your order number and details.
